add icons problem

I wanted to add icons to my template. i followed the instructions.

But when I click publish I get this message :


You do not have sufficient permissions to edit this post.


I have no idea what to do.


Thank you in advance

Lada

Comments

  • Hello,

    I also have the same problem when I try to add new icons. It worked on another site created with your builder.

    Here's a screenshot of the error message.

    Thanks in advance for your feedback.

    Best regards,

    Nicolas


  • Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • We have checked that, and there could be two reasons why it happens.

    First, your PHP version is too new, and not all functions work properly. Please enter your hosting panel, downgrade PHP to version 8.1-8.3, and check if the problem persists.

    Second, that temporary domain is the culprit, and its redirections cause this problem. So to test it, you should check it on the targeted domain.


    Best regards

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.