Unable to add pre built sections
Hey,
I'm unable to add prebuilt sections to my website. I click the prebuilt section I want to add and it just doesn't appear on the site.
Also I tried updating in case that fixed it, but I'm getting this message and unable to update.
"An error occurred while updating Betheme: The package could not be installed. The package contains no files."
Thanks,
Connor
Comments
The web address is https://littlemoorhallgardens.co.uk/ if that's helpful!
Thanks,
Connor
Hey,
This means that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
Then, re-enter the license manager. If the license key is still claimed, deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks