Issues with Banner Box Button Alignment and Scroll Behavior on "Read More" Integration
Dear Betheme Support Team,
I hope this message finds you well.
I'm currently experiencing two issues with the Banner Box component on my website:
- Button Alignment Issue:
- Although the button and text overlay are set to be center-aligned (both vertically and horizontally), the button often appears in the top-left corner instead. This happens inconsistently but frequently enough to impact the visual layout significantly.
- Scroll Behavior Bug:
- When I embed a "Read More" button (or similar content expansion element) on the page, I'm no longer able to scroll all the way to the bottom of the page. It's as if the scroll is restricted or cut off prematurely after expanding the content.
Both issues persist across multiple browsers and devices. I have also ensured that no custom CSS or JavaScript is interfering with these elements.
Could you please look into this and advise on how to resolve these problems?
Thank you in advance for your support!
Best regards
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Sure you can see it here: https://www.wildeshauser-hof.de/
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Thank you, E-Mail has been sent!
1) The scroll problem after expanding "read more" is caused by one of your plugins. After I disabled all plugins except the ones we support, this feature started to work properly.
2) Regarding Banner Boxes, do you have any optimization tool active on your server?
I am asking because, as I mentioned I disabled all plugins we do not support on your website, but CSS files construction remained to look like this:
And it indicates that some tools have an influence on that, and firstly, it might be the root cause, and secondly, it prevents me from checking the root cause of this incorrect behavior properly.
Best regards