Variation swatches and filters not working after demo import
Dear Betheme team,
I recently purchased Betheme and immediately imported the demo after installation. To my surprise, some key features are not working the same way as they do in the demo on your server.
- Variation swatches (color selection) in the shop grid
- In the online demo on your server, the swatches (color circles) are clearly visible under the products in the shop grid/category pages.
- After importing the demo on my own website, these swatches are not visible in the shop grid, only on the individual product page.
- I have already enabled Custom Variation Swatches → Enable, and my products are correctly set up with attributes and variations.
- Filter system (color, size, etc.)
- The filter system also does not work as expected. It is not possible to properly filter products by attributes such as color and size.
- In your demo this works correctly, but after importing it into my own site, it does not.
I specifically chose Betheme because the demo clearly showed these features functioning well. If this issue cannot be resolved quickly, I will unfortunately not be able to use Betheme for my webshop.
I kindly but urgently request that you investigate this matter and provide a solution as soon as possible. If this cannot be fixed, I will not be able to continue using the theme.
Best regards,
Mehmet
Comments
Hi,
There are problems with importing and assigning attributes for products. We tried many times to make it work but with no luck.
Anyway, you can easily recreate them. See the following video tutorials:
https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/
https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/
Best regards