Pre-built sections give error 403
When i use the elements i have no problem.. i can save the progress, but when i use the pre-built elements and try to save i get the 403 error.. i have no firewall, i tried purging cache and switching to the parent theme, nothing..
So far is happening with the boxes with hover and the zoom images with description
if i remove them.. i can save without issue..
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
sent
Thanks to you
The access you sent does not have admin rights, so I could not check anything.
Please change this user's privileges.
The FTP does not work either:
Thanks
fixed and tested this time, i sent you new ones.
Thanks!
Did you guys had time to check? i really dont want to use Emelentor as according to some SEO experts, using Betheme without elementor will make everything faster and better
Our support team have responded on your private message 3 days ago (9th September) but you didn't responded yet so please check your inbox and respond on the message our support team sent.
i have nothing in my inbox, nor in my email.
if its about the admin thing on WP i did it days ago
By inbox i mean your email. You sent us private message using TF's form and this is where our support team have replied.