Cache

johonatancordero · September 20

1.developer.png

2.web.png

I have two versions of the structure set up, on desktop and laptop, but when I view it, it appears without the settings, and what I see is different from what I modified.

I cleared my cache and everything is the same. Can you help me see what's going on?

Or is it my server?

Regards

johonatancordero · September 20

my website is https://construccion.yaocalli.net/

Phil · September 20

Hey,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

johonatancordero · September 22

I just submitted my details to the form.

thanks

Phil · September 23

Sorry, but we didn't get any message from you yet.

Please check your email inbox for our response. Look also inside the spam folder.

If you haven't received a message from us, please resend your login credentials.

Ensure that you have sent all the required information mentioned in the previous message.

link to this forum discussion
link to your website
login credentials

Thanks

Phil · September 24

Please check it out now.

I have set the stretch option for the sections with these boxes:

Best regards

johonatancordero · September 29

Thanks for the information on the previous case, but in this example I attached, where it looks short in edit mode and when you preview it, it looks longer. Is this something similar?

Phil · September 30

It looks like this for me:

Did you clear the cache after making adjustments to this page?

Best regards

johonatancordero · September 30

I already cleared the cache, but in the sequence I still get the same results:

1. Editing

2. Online

3. Incognito mode

Should I switch to another internet browser?

I'm using Chrome

johonatancordero · September 30

In safari and Brave

or does my server have something to do with it?

johonatancordero · September 30

only by doing it again does everything fit together properly

Phil · October 1

I made a test on your webstie and I can see changes immediately. See the following recording:

Screenshare - 2025-10-01 9_30_24 AM.zip

Does it not work for you like that?

Best regards

johonatancordero · October 1

Thanks, but it's not working for me. What can I do? :( :( :(

I've already cleared my cache and viewed it in different web browsers. Please, one last bit of help on this. What could it be?

Phil · October 2

Please check if you do not have any caching tool enabled on your server.

If so, disable it and check if the problem persists.

Thanks

Cache

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