BeBuilder issue: Column with icons removed after saving
Hello,
I have a problem with BeTheme. I have a page with two columns, and the right column (which contains icons) is behaving strangely:
After saving, the edit icon (pencil) disappears and the entire text disappears. Only the wrap with the dotted line remains visible, but it is empty.
What could be causing this?
This is how it should look:
After saving:
Best regards
Sarah
Comments
Hi,
Please see the article below and follow the steps mentioned there:
https://support.muffingroup.com/faq/troubleshoot-guide/
Let me know if none of them helps.
Best regards
Hello,
I followed the steps, but unfortunately nothing has changed. After saving, everything seems normal, but when you try to edit the right column again, the pen is missing, and after saving again, the right column disappears.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks