Adding templates not working

waliyaapp · September 29

Hi,

Whenever I insert a pre-build section, the BeBuilder does not insert it and just fills the wrap with nothing.

I tried opening a new page, adding other pre-build sections but nothing works.

See the attachment for the situation

1 - Before Insert.png

2 - After Insert.png

Phil · September 29

Hey,

Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Phil · September 30

I received your private message, but you did not attach login credentials to the WP dashboard.

Please send another message with complete data.

Thanks

Phil · October 17

The root cause was that the license was not registered on your domain:

Also, you forgot to deregister it from the previous domain:

I have deregistered it using our license manager tool and registered it on your primary domain. Everything works correctly now.

Best regards

Adding templates not working

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