Activated on internal URL, now not working on real URL

florianspfaff

October 10 in General info & installation

Hi,

I am hosting a website on IONOS. I installed Be!Theme, activated it and started designing the website. While it was not live, IONOS made it available on https://happytailsbysale-oijzrpl4qf.live-website.com/. Then, I made it available on the URL https://happytailsbysalem.de/. Now, it is complaining to me it is not registered and I cannot register it anymore, saying it's registered to https://happytailsbysale-oijzrpl4qf.live-website.com/. However, that's the same website. How to make it work?

Thanks

Florian

Comments

Phil

October 11

Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks

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