Problem Betheme

Hello! I have a problem with two Betheme sites purchased last week. On one site it worked, it worked ok, but on the other two it didn't. I'll attach images of what's happening. I can't modify the sites, I can't navigate the site, but modifying it is useless... Do I need to send you the licenses to see exactly the situation? The PHP limits have been increased from CPanel but they still dont work. The sites are tatal-nostru.ro and psalmul-142.ro . You can see them.

Thank you and I'm waiting for your answer.


Comments

  • Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Hello! I sent the data on the link you sent. Can you tell me if the problem can be solved in these days? Please write to me on the email [email protected] because the email [email protected] is no longer valid. Thank you very much and I expect a response from you today.

  • Sorry, but we didn't get any message from you yet.

    Please check your email inbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Be sure that you sent all of the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials
    • FTP credentials

    Thanks


    PS. I do not handle the mailbox, so I cannot write to your email address. I handle this forum only

  • Hello! Today I tried to put the bETHEME license on another domain but the same, the same blockage. The support people did not send me any email on [email protected] . How could I solve the problems? I have over 30 domains and I want to buy more betheme licenses, but no one answers my messages. What should I do? I sent the data, only the ones from wp-admin to log in to the site, should I send them something else? Thanks!

  • I have contacted the person who manages the mailbox, and he informed me that you did not respond to the message he sent to you.

    Please check your spam folder if our message did not get there by any chance.


    Thanks

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