with code -10% error order ammount

patrasdesignstudio · October 23

I get this from a customer when they order with a card, why? they use coupon new 25-26 card payment method.

How i can fix.

Phil · October 23

Hi,

Please do a test and check if the same thing happens when you switch to another theme like Twenty Twenty-Five.

When you do this, let me know about the results.

Thanks

patrasdesignstudio · October 24

i cant do that its online. please help me

Phil · October 24

It is a necessary step that would help indicate the culprit.

I can ask you to send WP dashboard access, but anyway, it will be the first step I will take when I log in.

Note that it is a brief test and you can accomplish it in less than 5 minutes.

Thanks

patrasdesignstudio · October 26

the same and other theme

Phil · 11:01AM

It means that the issue is not related to the Betheme itself but with the WooCommerce configuration.

In this case, please contact the WooCommerce support.

Thanks

Comments