Video not being displayed correctly.
Videos on all pages are working correctly but on my version of this page (https://themes.muffingroup.com/be/sportsclub2/about-school/) is not working/playing.
Can you provide support.
Videos on all pages are working correctly but on my version of this page (https://themes.muffingroup.com/be/sportsclub2/about-school/) is not working/playing.
Can you provide support.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
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The mask shape image used for this video does not exist on your server and that is why the video does not display at all:
Please check that you did not remove this file by accident.
You can also try to re-assign the mask shape to that element:
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Best regards
Fixed. Thank you