Some parts of my texte/letters are suddenly put in different order
Hi there,
I have tried to modify text on a websites impressum. When changing the text either parts go missing, are in a different order, than in the backend or cut off at some point.
The problem continues throughout Betheme Editor, Visual Bakery Editor and Gutenberg Editor, which I used hoping it would fix the problem. I have even tried to separate the text in different text boxes, in order to prevent the problem. I have run it through different pages in order to remove all formatting.
I'm a little lost at this point and hope for your support:
The page:
https://welcome-to-leipzig.de/test/
Is there a way to post screenshots of the problem here which is not public?
Thanks
Alex
Comments
Hi,
Please put your screenshots of your issue on an image hosting site and send them privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.
Notice!
Please attach a link to this forum discussion.
Thanks
We must take a closer look at this.
Please send WP dashboard access to your website through the same contact form. Remember to attach a link to this forum discussion.
Thanks
Hi there,
I was wondering if the data has arrived yet, I received the following message a couple of days ago:
From: Muffin Group <[email protected]>
Subject: Re: [ThemeForest] Message sent via your Envato Market profile from lomolore
Date: 23. Oktober 2025 um 11:39:46 MESZ
Hey,
I have passed your details to person responsible for your topic and he should respond very soon on support forum.
-------------------------
Best regards,
Muffin Group team
On the same day I received your private message, but as I mentioned in my previous message (also sent on the same day), we must take a closer look at this and need WP dashboard access from you, which I have not received yet.
If you did not send WP dashboard credentials, please do that.
Thanks