Pop-up issue
Hi, I am working on one of the templates and, while staging the site, I noticed that I cannot review the page progress. The page will not scroll or respond. I also noticed a white box in the page preview which, when inspected, shows up as a pop up.
I have checked the settings and there is no pop up assigned to this page, and there is no pop up placed in the header either. How can I resolve this?
Thanks in advance!
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
We have your access and are checking the cause of this problem.
Please only tell me, did you import the pre-built website and skip the database reset?
Best regards
Hi Phil, I skipped the database reset as I imported the customer products and did not want to lose them.
Thanks,
Karol