Empty categories with BeBuilder

Saris · January 19

Hello, I am creating the mega menus with BeBuilder and everything is working perfect except for one detail.

The menus show the shop categories and I have activated "Hide Empty Categories", but they are showing and I don't know why.

I need to fix this because the menu can't have a button that takes you to an empty category.

You can see the problem in the images attached.

captura01.png

captura02.png

Phil · January 19

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

Thanks

Saris · January 19

Hello, you can see the website here:

https://new.doser.es/

Phil · January 19

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Saris · January 20

Ok, i have just sent the message with all the information.

Thank you,

Sara.

Phil · January 20

You have restrictions set to your websites dashboard:

I am not allowed to provide an IP address, so can you disable it for a while, please?

If it is possible, you can instead whitelist a country. We are located in Poland.

Best regards

Saris · January 20

Sorry, but i don't know how to do that, i haven't restricted anything willfully.

Can you help me to do that?

Phil · January 21

Most likely, it is your hosting feature, so you should contact your hosting provider regarding this.

Best regards

Saris · January 21

Hello, the hosting provider has told me this:

For entering the website, you only have to add an allowed language to the browser.

For example, in Chrome:

Go to up right, click on "Configuration"
At the bottom, click on "Show Advanced Configuration"
In languages, click on "Add languages"
Add Spanish to the list

After doing this, you have to delete cache and cookies and restart the program, so you can access to the website.

Please, let me know if this works for you.

Kind Regards,

Sara.

Phil · January 22

Thanks for the explaination. I was able to access WP login panel, but the credentials you sent does not work:

Also, the FTP access led to an empty catalog:

Please resend the private message, but double-check if the credentials are correct and working. Remember to attach a link to this forum discussion.

Thanks

Saris · January 22

Hello, sorry for the mistake.

Everything is working now with the same credentials as before.

I have sent you a new message in case you need it.

Kind regards,

Sara.

Phil · January 23

The newest credentials you sent works properly, thanks.

There are products in this category, and this option takes the information from here:

The problem is that two of these products are out of stock, and one is set to be hidden:

For this item we use get_terms( 'product_cat', [ 'hide_empty' => true ] ) and hide_empty uses the taxonomy’s stored term counts (relationships to published products). It does not know about Woo’s “catalog visibility” (hidden / exclude-from-catalog) or “hide out of stock items”, because those are implemented via product visibility taxonomy/meta filtering at query time, not by changing the term’s base count.

There is a workaround by using the following CSS code:

.mfn-megamenu-grid .shop_categories .products .product-category:has(a[href*='bacon']){
 display: none;
}

But there will be an empty space after removing the category:

You must decide if it is a big deal for you or not.

If you will use this CSS code, put it in Betheme -> Theme options -> Custom CSS & JS -> CSS.

Best regards

Saris · January 27

Hello,

I understand what you say, but we have this exactly website with elementor (we are changing it because it is really slow due to a bad theme), and with elementor we hide the categories and it doesn't show the ones with hidden or out of stock products.

This is really important for us because the menu has to be like this, and we can't show empty buttons or empty spaces.

If this can be done with elementor, I am sure that it can be done with your BeBuilder.

Maybe the code get_terms( 'product_cat', [ 'hide_empty' => true ] ) has to be changed in order to not showing those categories.

You can see the other website here, with the same menu and no "Bacon" button:

https://doser.es/

Here you can see the image attached, so you can see the elementor and then the website not showing those categories:

elementor.png

oldermenu.png

Please, I need to fix this. The website has to show or hide categories automatically according to its products and I have all the menus ready except for this detail.

Kind regards,

Sara.

Phil · January 27

Thanks for the information. I was not aware of this option in Elementor.

I have contacted the dev team, and I will validate if and how they resolved it, and if we can implement that in Betheme.

Best regards

Saris · January 27

Hello, thank so much for your feedback.

In case it help you, I have used the plugin "Automatically Hierarchic Categories in Menu" in new.doser.es, to show active categories in the mobile menu. This plugin works as the elementor, it doesn't show the ones with hidden or out of stock products.

Hope you can fix this in BeBuilder.

Kind regards.

Sara.

Saris · January 29

Hello! I have to make the presentation of the new website tomorrow. Do you think that you will have soon some update about this?

Thank you!

Sara.

Phil · January 30

Unfortunately, not, because it is a larger modification, and we also must work on other features as well.

But I assure you that we have it on our focus, and we will try to implement that.

Best regards

Saris · February 4

Ok, please, let me know when you implement this because I really need it.

Thank you!

Empty categories with BeBuilder

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