Template installation without deleting the database.

Comments

• Phil

  February 10

  Hi,

  During the installation process, just skip the database reset.

  I suggest checking first how it works by creating a copy of your website on the staging domain.

  https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/

  https://wordpress.org/plugins/duplicator/

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• nicolaciavarro

  February 11

  OK thank you
• nicolaciavarro

  February 11

  Hi,

  I installed the template and set up a theme, but the site is slow to open. Why?

  
  

  https://staging-k.parkingrome.it/
• nicolaciavarro

  February 12

  news?

  
  

  N.B.

  Even with this guide, there's no improvement:

  https://support.muffingroup.com/how-to/how-to-speed-up-my-site/

  
  

  P.S.

  The "Twenty Fourteen" WordPress theme is fast.
• Phil

  February 12

  You wrote beyond my working time, so I could not answer you.

  Please turn off all of the plugins, refresh your cache, and check if the problem persists.

  Moreover, if you use a child theme, switch to the parent, and recheck it.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• nicolaciavarro

  February 12

  

  OK, thanks.

  I downloaded the "carrental3" template. The second block on the home page shows giant icons (not like your demo). Why?

  
  

  Regards,

  Nicola
• nicolaciavarro

  February 13 edited February 13

  While waiting for your response to the previous comment, I'll add:

  A plugin's calendar is displayed incorrectly, and its input background is also changed.

  https://staging-k.parkingrome.it/it/parcheggio-roma-centro-2026-coperto-custodito/

  
  

  

  
  
• Phil

  February 13

  Did you use an option to regenerate thumbnails? It shows automatically after you sucessfuly import pre-built website.

  If not, you can still do it through Betheme -> Tools.

  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• nicolaciavarro

  February 13

  OK, I'll do it. What about the calendar (previous comment)?
• nicolaciavarro

  February 13

  Nothing, after regenerate thumbnails
• nicolaciavarro

  February 13

  So I'm waiting for your new instructions for the calendar and the giant images

  thanks
• nicolaciavarro

  February 16

  Good morning,

  regarding the two issues with your theme (my calendar and your theme images), can you provide ongoing support with solutions within an acceptable timeframe or not?

  Regards, Nicola
• Phil

  February 16

  I am sorry, I did not notice your second comment as you sent it right before I sent my message, so I have not noticed that there was anything new here. Also, I could not answer you because you wrote beyond my working time.

  What plugin for the calendar do you use? If it is not listed as supported in the following page https://support.muffingroup.com/documentation/bundled-plugins/#compatibility, then you will have to contact the plugin author for assistance with your problem.

  Regarding the icons, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• nicolaciavarro

  February 16

  ok then,

  
  

  for the giant images I sent you the requested information, while for the calendar I wrote to the plugin supplier

  Thanks
• Phil

  February 16

  The skip of the database reset did not assign the proper image IDs to these files, and that is why they are so large. When you select these images again, they will display correctly:

  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• nicolaciavarro

  February 16

  ok

  
  

  Meanwhile, the plugin vendor replied:

  "It looks like your theme is globally styling input fields and modal elements such as the jQuery date picker and time picker. This is a theme-level CSS override."

  
  

  Do you have any solutions?

  
  

  Thanks
• nicolaciavarro

  February 16

  Waiting for your reply to the previous comment about the css, I did what you indicated but only one image remained
• Phil

  February 16

  https://forum.muffingroup.com/betheme/discussion/comment/276441#Comment_276441

  Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so unfortunately, we cannot help you with that.

  Also, we cannot recommend any plugins other than the ones we support.

  https://forum.muffingroup.com/betheme/discussion/comment/276442#Comment_276442

  I do not understand. Please elaborate what you refer to.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• nicolaciavarro

  February 16

  I can't arrange your images, can you check?
• nicolaciavarro

  February 16 edited February 16

  While waiting for your reply to the previous comment about large images.

  
  

  But I need complete and quick answers (plugin css overridden by theme); I can't wait 24 hours every time.

  If you want money to fix it, let me know right away.

  Thanks.