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Error Message

rahuludhanirahuludhani
in Theme support
https://gurudwarananakdarbarudaipur.org/

After Login into wordpress no error is showing on home page but after logout error is coming on home page. If you scroll below the query slider arrows go up & footer is showing error. Can't able to understand whats the issue. Hope you got it. If you allow I'll share you credentials via mail


Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover if you use a child theme, switch to parent, and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • rahuludhanirahuludhani

    No issue not resolved yet. I have turned off all plugins but error still coming after logout. How to switch child theme to parent?

  • PhilPhil

    If you use a child theme, then you can switch from child to parent in Appearance -> Themes. This part is only relevant when you use a child theme for file customization.

    Do you have any caching tools enabled on your server? If yes, please turn it off and recheck that.

    If no, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • rahuludhanirahuludhani

    Yes the error resolved yesterday I had turned off Lite Server Cache Plugin & it works. But all suggests using cache plugin makes site faster but why it's giving error?

    Can you make us ensure that Betheme is a fast loading theme, as I have to improve core web vitals performance.

  • PhilPhil

    Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code.

    Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page:

    https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

    If you want to use this plugin, please reach out to the plugin authors to resolve the problem you have.


    Also, check the following link. There you will find instructions about how to improve the loading time for your website.

    https://support.muffingroup.com/how-to/how-to-speed-up-my-site/

    Following the tips mentioned in this guide should make your website faster.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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