404 error when i "pay" order.
https://lumatenoptica.gr/checkout/order-received/283/?key=wc_order_IZuemQ9JkVs8D
I'm placing an order on this site I'm building and it doesn't give me a thank you page template, it gives me an error 404. Why? What can I do?
Comments
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
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Therefore, please ensure that the data you send are complete and correct.
Thanks
i send email. than you phil
Sorry, but we didn't get any message from you yet.
Please check your email inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
i send you all the info through your https://themeforest.net/user/muffingroup#contact ...do i have to resend them?
Yes, please resend them, but ensure that you attached all the required information I mentioned before.
Thanks
i resend you again the mail but because i have faced this problem also in past please explain me what was wrong when you are gonna solve it
thank you in advance
The Thank you page template was the culprit. I unassigned this template from the Thank you page, purged the cache, and now it displays correctly.
Please check it out now.
Best regards
Nice thank you
Now I can't manage the templelate thank you. Preview is only white page