„Becustom“ settings link sends me to 404 page
Hallo,
i have installed the becustom plugin and I have already made and saved changes, but when I try to edit the becustom settings again, I am redirected to the 404 page.
I have already saved permalinks again, uninstalled and reinstalled plugin but nothing works.
kann you help me with this?
Thanks in advance
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sorry, but the WP dashboard credentials you sent does not work:
Are you sure that they are correct?
Best regards
The new credentials you sent work.
However, I have checked that and BeCustom works correctly for me:
Should I take any particular steps to reproduce that?
Best regards
That's interesting! I spent two days trying to solve the problem myself, and now it's working again. As I said, it kept redirecting me to the 404 page when I try to use the plugin. I'll have to keep an eye on it. Sorry for the inconvenience.
Best regards
No worries. If it happens again, or you notice the pattern behind it, please let me know.
Best regards