BeTheme generating lots of requests and overloading server

Hi there,

Currently running v.27.6.1 - and BeTheme is currently surging our server with requests which then eventually overwhelms it.

The info from our hosting company:

"Here are the betheme files we're seeing being hit right before the returned surge of data from MySQL.

These two get called, and immediately after the Mysql query for SELECT post_id, meta_key, etc gets spawned:

"/mnt/efs/websites/mystate.com.au/public_html/wp-content/themes/betheme/includes/header-sliding-area.php"

"/mnt/efs/websites/mystate.com.au/public_html/wp-content/themes/betheme/includes/header-classic.php"

 

Shortly after while the mysql query is still returning data, these ones get hit as well. They don't look be related, but it might help isolate the function doing the calls, since it should be right before these two are called up.

"/mnt/efs/websites/mystate.com.au/public_html/wp-content/themes/betheme/includes/header-top-area.php"

"/mnt/efs/websites/mystate.com.au/public_html/wp-content/themes/betheme/includes/include-logo.php"

 

This was consistent in all the requests we can see leading up to the crashes, so would be an ideal point for BeTheme's support to look at first."


Is this a known bug and is there a fix for this?


Cheers,

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