BeTheme generating lots of requests and overloading server

Comments

• Phil

  March 20

  Hi,

  First of all, please update Betheme to the newest version, and check if the same thing happens.

  
  

  Thanks

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• mystatebank

  March 31

  Hi Phil,

  We have updated to the latest version and the problem is persisiting with our hosting provider providing the following:

  
  

  This is the mysql request example from what we're seeing which we'd like you to ask if BETheme are familiar with what might be triggering this.

  SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (98,106,111,114,113,5635,105,108,109,101,10851,13162,13401,120,121,13552,13912,10550,131,132,133,134,99,150,151,152,153,154,157,158,159,160,161,162,357,11165,144,147,145,148,149,146,100,102,182,183,180,181,185,184,189,190,188,103,191,197,198,192,199,104,211,219,220,12716,13657,217,214,213,12711,11194,10529,10857,224,222,124,11457,12515,216,234,14362,14358,14360,14356,212,223,117,13988) ORDER BY meta_id ASC;

  This would suggest potentially a BETheme component running a meta query in a loop — possibly a menu, slider, or grid that iterates over posts without caching results, triggering the same growing query repeatedly until PHP runs out of memory.

  
  

  So the key issue being:

  A large wp_postmeta query appears to be running on every page load

  It is not caching results

  Under concurrent traffic this exhausts PHP memory and crashes the site

  512MB PHP limit would suggest this could be a code issue, not a server configuration issue

  
  

  Could you please advise if you are aware of this issue previously or any fix?

  
  

  Many thanks
• Phil

  2:01PM

  Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be.

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  Thanks

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