I just updated the theme version to Your version 28.3.3 and it broke the site again.
Please can you jump on my site and fix it again. (I thought the new theme version was supposed to fix that error, unless its a new one).
I have turned off Security Optimizer for you and the user account and pwd are the same as the last time so you have the credentials.
This is urgent as we are in the middle of our annual national competition so we have a lot of purchases that i can't afford to lose if i have to restore to yesterdays backup.
As an FYI, i got a WP alert saying the Woocommerce plugin Product Addon is causing a fatal error.
i got the same alert the last time this happened and the temporary solution was to turn it off, but then you said it was related to another issue which you fixed.
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Comments
Phil...
I just updated the theme version to Your version 28.3.3 and it broke the site again.
Please can you jump on my site and fix it again. (I thought the new theme version was supposed to fix that error, unless its a new one).
I have turned off Security Optimizer for you and the user account and pwd are the same as the last time so you have the credentials.
This is urgent as we are in the middle of our annual national competition so we have a lot of purchases that i can't afford to lose if i have to restore to yesterdays backup.
Terry
After updating to Your version 28.3.3 today, it once again broke the site and i get the same message that the site is unavailable etc.
I disabled SG Security Optimizer so you can get on the site and sent login instructions through MUFFIN Support.
I can not restore from the last backup as i would lose all purchases made since 3:00am yesterday.
Please can you get on the site and fix asap.
Thanks
Terry
As an FYI, i got a WP alert saying the Woocommerce plugin Product Addon is causing a fatal error.
i got the same alert the last time this happened and the temporary solution was to turn it off, but then you said it was related to another issue which you fixed.
Terry
Sorry about that. I contacted the dev team, and they told me they accidentally did not include this fix in the update package.
We have corrected it again on your website, and we will now double-check that the next update includes this correction.
Best regards