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XHR Issue: FATAL ERROR on Revolution Slider Installation

irabelgrpirabelgrp
in General info & installation

Hi,

I am trying to import a Pre-built theme on my Wordpress. But, it gives me an error on the step "Slider", and it does not proceed with the installation. The error says "An error occurred while processing, please check XHR in the JS console for more informations.", and the installation stacks on 88%!

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I received your private message, but you did not attach WP dashboard credentials.

    However, it seems that it is caused by the latest Slider Revolution update.

    We downgraded it in the plugins list, so please remove this plugin, install it again through Betheme -> Plugins, and the issue should be gone.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • irabelgrpirabelgrp

    Sorry about forgetting the credentials. Now, the issue is resolved!

    Thank you

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