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Betheme Options not showing

tracym17tracym17
in Theme support

Hi there, I am having a difficult time after an update.... the Betheme Options are not showing.

https://afm-ags.org/

Screenshot 2026-04-08 at 12.52.30.png


Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • tracym17tracym17

    We do not use a child theme... we updated the betheme version and then the Google site kit plugin crashed the site after an update... will disable plugins to see whats happening...

  • tracym17tracym17

    We did deactivate plugins and it crashed the website........

  • PhilPhil

    Are you able to activate plugins back?

    If so, you can find the culprit by disabling plugins one by one.

    After you find which causes this, please contact the plugin author.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • tracym17tracym17

    But we have been using the same plugins for years and years with no problem.............. with Betheme. I always choose Betheme due to its stability and compatibility with many types of plugins. Please investigate, it happened only after a Betheme update...

  • tracym17tracym17

    Hi there -

    we have isolated the problem, strangely it is 2 plugins owned by Google - Google Site Kit and Google for Woocommerce that are causing problems with Betheme..... we have these plugins on all our websites with no issue, including websites built with Betheme.....

    But why is it causing trouble with only this website?!

  • PhilPhil

    If the plugin is not listed as supported by us, our help is limited:

    https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

    In this situation, it is best to contact the plugin authors.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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