Unable to edit with Bebuilder

Comments

• Phil

  April 18

  Hello,

  Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

  Moreover, if you use a child theme, switch to the parent, and recheck it.

  If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

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• invoice153

  April 20

  Tried your suggestions but not luck. Sent private through contact form.
• Phil

  April 21

  Sorry, but your message is incomplete.

  You attached only the password to your WordPress without the username, and did not attach FTP credentials.

  Please send another message with complete information.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Phil

  10:03AM

  I received your new private message but the FTP access you sent does not work.

  Did you check FTP credentials before sending them?

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next