Support Center Visit Demo License manager Buy @ envato

Popup not firing on blank page template

tradearttradeart
in BeBuilder

Hi,

I have verified that if I only switch from Default Template to Blank Page Template in page templates for a individual page, popup buttons stop working entirely.

Is this expected? Is there a fix for it, or another way around it?

I am trying to build a landing page without menus and such, as recommended, but popups don't fire.

https://digitalpower.solutions/7-day-conversion-overhaul/

#mfn-popup-template-12027 is the popup that works great in Default Template and fails entirely in Blank Page Template, if that helps.

Thanks!

Chris

Comments

  • PhilPhil

    Hi,

    Please update Betheme to the newest version, and check if the problem persists.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • tradearttradeart

    Hi Phil,

    Nothing will break at all if I do that?

    Are you saying this is a known problem with the version I have? That would be super helpful information. Then I have an option to update, OR do something differently, rather than risk a day or two of chasing problems cased by updating - which is pretty common.

    I'm usually hesitant to blindly update things like this because I have a total of 5 minutes to invest for that purpose. If there is any risk of consuming more than 5 minutes of my time today, it has to wait.

    Thanks!

  • PhilPhil

    If you worry about an update, you can always create a backup using a Duplicator plugin.

    https://wordpress.org/plugins/duplicator/

    If I recall correctly, it has already been corrected, but you have a version from 2024. Even if not for fixing, it is good to have everything up to date for security reasons.

    image.png

    Keeping tools updated is as crucial as creating regular backups.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.