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Unable to edit with Bebuilder

invoice153invoice153
in BeBuilder
Screenshot 2026-04-17 101736.png

Unable to edit with Bebuilder. Cannot increase, decrease a section or when saving page it will not complete, just continue forever.

Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • invoice153invoice153

    Tried your suggestions but not luck. Sent private through contact form.

  • PhilPhil

    Sorry, but your message is incomplete.

    You attached only the password to your WordPress without the username, and did not attach FTP credentials.

    Please send another message with complete information.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I received your new private message but the FTP access you sent does not work.

    Did you check FTP credentials before sending them?


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I received your new message, and the FTP credentials work.

    However, are you sure that the FTP you sent is the one to the website you have problems with? No changes we make in the files have an effect, for example, enabling debug:

    image.png

    Also, on your website, you have only Betheme installed, but in the files, there are two more themes:

    image.png
    image.png

    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • invoice153invoice153

    Yes Betheme is the one active. Cake is the old theme we upgraded from. I included the admin login in my emails. Youl can check the info there to see the connection to the files for FTP to verify.

  • invoice153invoice153

    I checked FPT and reset for the correct folders. sorry godaddy created new folders when we setup ftp

  • PhilPhil

    We have corrected it on your website.

    Please check it out.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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