Unable to de-register theme
Hi,
I started my site using staging: wordpress.p706642.webspaceconfig.de but now its directing towards: https://www.stroex.media/.
I am unable to de-register theme from http://api.muffingroup.com/licenses/ on wordpress.p706642.webspaceconfig.de and re-register it at https://www.stroex.media/ as it shows the theme files are still being used, however I complelty removed the theme from staging now and changed the theme. Still the same error.
Comments
Hi,
I can see that on your staging site Betheme is still installed and active:
Are you sure that you removed files from there?
Best regards
Hi,
Yes, I deleted the theme from dashboard - Appereance - Themes
Please send us your license key and the WordPress dashboard access to both domains privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be.
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Thanks
Sorry, but the private message you sent is incomplete, as you did not attach your license key or access to the staging domain.
Please send another message with all the information.
Thanks