Shop/category toolbar missing after update from 27.6.2 to 28.5.9.1 – shop-archive template

Hello Muffin team,

After updating Betheme from 27.6.2 to 28.5.9.1, the WooCommerce list toolbar on our Shop and category pages stopped being output. It looks like a regression for Shop templates whose type is shop-archive.

Site / versions

  • Site: [Links visible only for registered users] (licence registered to this domain; purchase code available privately on request)
  • Betheme 28.5.9.1 (parent) with Betheme Child 2.0 (stock child theme), BeCustom 1.0.5.3 (white label: menu/slug "lc")
  • WordPress 7.1.1, PHP 8.3.30, WooCommerce 10.4.4, Slider Revolution 6.6.9

What happened

  1. Before the update (27.6.2), the Shop and category pages showed the toolbar: "Show 10/20/40/60", layout toggle, Filters button and active filters. Sorting and result count were hidden by our own override, described below.
  2. Immediately after updating to 28.5.9.1, the whole toolbar was gone on desktop and mobile.
  3. I then ran the "BeBuilder Data Updater" (Update Database) that appeared after the update (the same action as Tools → CSS update). It completed ("Done") and the notice cleared. The toolbar is still missing.

Evidence

  • Theme Options → Shop → Products list has sorting, layout, per-page and active filters set to Show, and results count set to Hide. Unchanged.
  • The Shop template (post 129, "Shop template") is unchanged. Its Shop products element still has the same shop-list-* settings and post meta (mfn-shop-list-layout/perpage/active-filters = visible, sorting/results-count = hidden).
  • The markup is absent from the rendered HTML, not merely hidden by CSS. There is no .mfn-woo-filters-wrapper, .shop-filters, .mfn-woo-list-options, .woocommerce-ordering or .woocommerce-result-count element in the page source. They were present in the 27.6.2 source.
  • That Shop template's type is shop-archive (meta mfn_template_type).
  • In functions/theme-woocommerce.php (28.5.9.1), the toolbar hooks on woocommerce_before_shop_loop: mfn_woo_products_list_filter_wrapper_start (priority 5), mfn_woo_products_list_options (20) and mfn_woo_products_list_filter_wrapper_end (35). They only output when $mfn_tmpl_type is in array('shop', 'archive-product', 'default'). shop-archive is not in that list, although the same file (around line 335) still treats shop-archive as a valid template type.
  • As a result, sorting, result count, per-page selector, layout toggle, Filters and active filters are all absent.
  • We have a small snippet ("Snippet 22") that only un-hides the sorting and results count elements. It controls visibility only, so it cannot restore markup Betheme no longer outputs.

Questions

  1. Is shop-archive still a supported Shop template type in 28.5.9.1?
  2. If yes, is its omission from the toolbar-rendering condition a regression, and will it be fixed in an upcoming release (or is there a supported patch or filter meanwhile)?
  3. If shop-archive has been superseded, what is the officially supported migration path for an existing Shop template (for example re-typing it to archive-product, or rebuilding it with the new Filters/Advanced Filters elements)? Does it need any data update beyond the BeBuilder Data Updater already run?

I have not changed the Shop template, its type, Theme Options or Betheme files. A full backup exists. I can provide WordPress dashboard access privately if you need to inspect it.

Thank you,

Richard Rheeder, Lots & Crates

Comments

  • Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users] and we will check what the reason might be.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks


    PS.

    We would like to politely point out that we will no longer be responding to automatically generated messages from AI agents. We strictly provide real human support to resolve actual user issues.

    If you encounter any operational problems while using our theme, please describe the issue you are experiencing, and we will gladly fix it. Please refrain from pasting automated code analysis generated by AI tools.

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.