Be|Landing slider disappears after edit. [Rev slider/Multisite] issue!

LimeSap · July 2014

Hello,

The main reason I bought the theme was for the landing homepage.

I've installed the theme then navigated to "BeTheme Import Demo Data" and selected Import: Homepage and Homepage: Landing Page.

This create the correct page but the page didn't display a slider. So I created one. After this my slider appeared on the landing page. After tweaking the slider for quite a while I tried to update the image that appears next to the "Unlimited possibilities" title (on the page itself).

After this small update and my slider has now been replaced with a default blue background.

Am I doing something wrong?

I have noticed the slider dropdown is blank with "-- Select --" as the only option. I tried creating other sliders but this doesn't seem to change.

Please help!

Albert · July 2014

Hi,

about slider edition we have no idea what could happen because reasons could be different. Maybe internet connection problem, maybe hosting or maybe something else. There is unfortunately no clear answer to this question.

But about blank dropdown slider selector we probably know what is wrong. You probably use Multisite and there is something wrong between callbacks between multisite, server settings and revolution slider plugin but we`ll be able to fix it only if you will send us access to your wp dashboard and FTP on pm.

goorbital · July 2014

Hi, I have the same issue with the sliders not appearing the slider selector dropdown.

I do use Wordpress Multisite, but I'm afraid I can't provide FTP access since it's on a university's server.

Thanks for your help!

Albert · July 2014

@goorbital But without access to FTP we won`t be able to help because we have no idea which solution can be helpful. Settings for servers are different and that`s the main problem. What you can try to do is use below solution but if this won`t work, then without access we won`t be able to help (university's server should have possibility to create FTP account for developers just for a while to check problem).

1 solution:

In functions/meta-functions.php file is code which looks like below:

if( in_array( 'revslider/revslider.php', apply_filters( 'active_plugins', get_option( 'active_plugins' ) ) ) ) {
    // check if Revolution Slider is activated        
    $array = $wpdb->get_results("SELECT * FROM $table_name ORDER BY title");
}

and replace it with below code:

$array = $wpdb->get_results("SELECT * FROM $table_name ORDER BY title");

2 solution:

Also in functions/meta-functions.php file, please find below code:

$table_name = $wpdb->base_prefix . "revslider_sliders";

and replace with:

$table_name = $wpdb->prefix . "revslider_sliders";

In some cases both solutions should be used at time.

However if any of those solutions won`t help, then without access to FTP and WP Dashboard, we won`t be able to help.

skyconcept_pl · July 2014

I had this problem too. I confirm that solution 2 works. Thx.

sashabogi · September 2014

Same problem, on WP Engine multisite installation. Solution number 2 works!

thank you

grupobwt · October 2014

I also had the same problem. solution 2 works perfect! Thanks

johndurcan · October 2014

I also had the same problem and this worked! Thanks!!

Theodor_8 · November 2014

Sorry for the "noobish" question.. but i cant find the file meta-functions.php inside a functions folder inside the plugin folder. where do i locate them so i can apply this fix because i also have the same problem now.

Theodor_8 · November 2014

Update, files are found. I should had look inside the theme's folder directly, but i was searching inside the revSlider plugin's folder for that file.

Theodor_8 · November 2014

i've applied the changes suggested here but no change. so it's not this the issue.

i keep on getting this error:

Warning: array_key_exists() expects parameter 2 to be array, null given in /home/easyonline/public_html/wp-content/plugins/revslider/inc_php/revslider_operations.class.php on line 1330
{"success":false,"message":"Field title<\/b> should not be empty"}

Albert · November 2014

@Theodor_8 If you did everything as we explained above (btw for all other users till now it was working) and won't work, then please send us access yo your wp dashboard and FTP with explanation and we'll have a look on it.

geneculver · December 2014

2 solution worked for me!!!

activecontent · February 2015

Solution 2 solves the problem (using multisite with directories - SUBDOMAIN_INSTALL', false). Could this solution be implemented in the actual release, so anyone else that uses multisite won't run into the same problem and spend lots of time wondering what might be the issue.

Thx

Albert · February 2015

@activecontent Unfortunately this can't be included into any update because current settings works for 99% servers. There is only 1% of servers where this won't work and in this case one of above solutions may work.

EminentSEO · March 2015

This solution can be added in to the next update just fine. It just has to check for multisite, and if it is there implement solution 2, if not, don't. That will fix most of these users problems and not affect the 99% of users who didn't have the problem. Why not do that?

Albert · March 2015

@EminentSEO This solution can't be added because this happen for less then 1% of users and is related only with server configuration. Also it is impossible to check what kind of server someone is using and which solution will be the best for him. And for those obvious reasons this can't be added.

Thanks for understanding!

atlakeem · May 2015

solution 2 worked for me, thanks

nata77741 · July 2015

Hi, does not show a slider on category page. Multisite use. I created this page - News. In the settings chosen theme: blog page - news. On page - News - slider is visible (http://ostkpmr.ru/novosti-ostk-tiraspol/) . In category no (http://ostkpmr.ru/blog/category/novosti/).
Thank`s

Albert · July 2015

@nata77741 Can you be more clear? Because currently your English is difficult to understand. You don't see the sliders on the backend under "Page options" section? Because this is what this topic concerns.

nata77741 · July 2015

No, I do not see the slider on the front page of the blog categories. On the backend "Page options" i choose my name slider: "Home congress slider".
Sorry, I need create another topic ?

Albert · July 2015

@nata77741 So you basically write in the wrong topic. Anyway, at this moment it is not possible to display slider on category pages but we'll add this feature with next update so the same slider as on blog page, will appear on category pages.

nata77741 · July 2015

I`m understant. I'm sorry for my mistake.
Thank`s!

atlakeem · July 2015

so the meta-functions.php has completely changed with the last update. so instead, look for:

"$table_prefix = $wpdb->base_prefix;" in the revolution slider section

instead of

$table_name = $wpdb->base_prefix . "revslider_sliders";

Albert · July 2015

@atlakeem You don't need to modify theme files no longer because we added this feature as an option under Theme options > Global > Advanced section.

atlakeem · August 2015

@muffingroup ok thanks!

njbest · January 2016

with this option, slider spans full page. slider needs to be boxed @atlakeem You don't need to modify theme files no longer because we added this feature as an option under Theme options > Global > Advanced section.

Albert · January 2016

@njbest We don't get your thoughts. Slider can be full width or boxed and it depends on slider settings only.

njbest · January 2016

slider appears boxed here: http://themes.muffingroup.com/be/store/ When edited - slider disappears. When option under Theme > Global > Advanced section is used to force the slider back in place - slider comes back fully stretched across screen, not boxed as in demo. Option to reduce size does not work.

njbest · January 2016

any fix??

Albert · January 2016

@njbest For this demo, the slider was set under Page Options section where Revolution Slider drop-down field is when you edit/create page. If you are unable to get the same look, we suggest to import Be|Store demo with the pre-made slider and compare our settings with your own.

Be|Landing slider disappears after edit. [Rev slider/Multisite] issue!

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