Article become linkable without any link command.

paulo_faria · October 2015

Hey guys. Please take a look:
http://theculinarycompanion.com/

The last piece of the article turned linkable without any command for doing so.
Even in a new section, acquired the same link as the above images.

Another thing, by the way: the header in Firefox gets much bigger.

Can you help?

Thanks

Albert · October 2015

Hi,

Please open your website in Firefox html mode (CTRL+U) and check how many html errors you got. Please fix them first and all should be fine.

But to remove padding/margin for your big logo in header, you can use below css:

.header-stack.header-center #Top_bar .logo, #Top_bar #logo { padding: 0 !important; }
#Top_bar .container .column.one { margin: 0 !important; }

paulo_faria · October 2015

Thanks but that's such a vague answer that I wonder if you think everyone that buys this theme is a coder. I already saw that there's "<a target="_blank" href="http://theculinarycompanion.com/hand-mixer-reviews/">" before the text.

I didn't insert it, so it could only be inserted by the theme. Since I'm no coder need your help to get it out from there. And make sure this theme doesn't insert things at will.

Thanks

Albert · October 2015

Sorry but we can not agree with you unfortunately. If you don't believe, then just compare any of our demos with your site and you will see a BIG difference. Our themes does not come with errors. All errors you got in html were made on your side. Please understand that we can not be responsible for your changes.

About css, it won't be inserted by theme. 99% of our customers are using logos in this section (not backgrounds like you did) and they need those padding/margin. What you asked for is an additional customization which is not included into support. Despite this, we found the code and gave it to you but it's still not enough. Sorry but if above css which should be pasted under Theme options > Custom CSS & JS > Custom CSS section is too difficult and not enough for you, then unfortunately we have no idea how to help you in other way.

Thanks for understanding!

paulo_faria · October 2015

Thanks for your reply.

Ok, let's forget the the logo issue. That one I can solve, with the CSS you sent me.

My main issue is the other one:
the big chunk of text that got a link without me inserting it.
Take a look at the images, please:

You can see here that the text became linkable with the inks that I inserted on the images above.

If you see, there's an href command inserted, grabbing all the text but I didn't insert it.

That's where I need help. Please tell me where that href is and how can I get rid of it.

Thanks again.

paulo_faria · October 2015

Hello again.
Similar issue on a new page:

Please see the images.
http://imgur.com/a/roUnr

Thanks

Albert · October 2015

Looks like you fixed it, right? We checked your site and you do not have this problem anymore.

paulo_faria · October 2015

Hey there. Thanks for checking the website, but I still have the issue

In the home page:

And in this one:
http://theculinarycompanion.com/hand-blender-reviews/

The second yellow box don't have the H3. Also below that box, the sub-title text lost it's H3.
Thanks

Albert · October 2015

Ok. So if you still got a problem, please look at http://pasteboard.co/19aqEcbt.png and see how many errors in the code you got. Those errors does not come with theme so how can we know where exactly you did a mistake? This looks like tags are not properly opened or closed. This is the reason why the whole content is a link.

paulo_faria · October 2015

I understand. But one thing that I did after I saw the content like that was to erase the content box and create a new one, without any link inside. Still, when thecontent was pasted inside this new box, it became linkable.

Does the tags persist, even if I get rid of the old box?

paulo_faria · October 2015

At least tell me how can I fix this issues (remove the tags). I don' know how to get "inside" the page code and remove it, since in wordpress editor the pages don't show as "pages".

Thanks

Albert · October 2015

Yes, tags of course persist because you may did mistakes somewhere before the content. And in this case, removing the content won't help you. But to remove tags, you need to play with theme files. But we don't know where the problem exactly is, will be much easier to remove all plugins and update theme files to latest version and after that please do not modify them. What we can recommend as well, is to create completely new page to check if the same thing happen on already created page with for example column item and simple text inside.

However, if you will send us private message with access to your site, we can have a look on those pages.

paulo_faria · October 2015

Thanks for your help. Finally saw where the error was and corrected it.
Best

Albert · October 2015

Great

We're glad to hear that you found it finally.

paulo_faria · October 2015

Thanks

Article become linkable without any link command.

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