I CANT GET THE DEMO SLIDER PART OF THE JOURNALIST THEME

ozzycameo · September 2015

Journalist BeTheme has been installed no problem except the slider which I imported from the files given but nothing shows up, I'm wondering what I'm doing wrong

Thanks

Albert · September 2015

Hi,

what rev slider version you use?

jlpadoveze · September 2015

I’ve got the same problem...

ozzycameo · September 2015

The version that comes with the latest version of the Theme and also tried my own separate revolution slider plugin that I got separately but as I said both dont work

Albert · September 2015

Ok. So please send us private message with access to your dashboard and we'll check your version because you must have old slider version and that's why it does not work. We are pretty sure about that.

carlandfriends · October 2015

Hi, we have the same Problem.
We are using the Theme in 9.7.1 and rev slider version 5.0.5

When we try to import we see this shortly:

Greetings

P { margin-bottom: 0.21cm; }

P { margin-bottom: 0.21cm; }

carlandfriends · October 2015

curiously the Zip weights only 8 KB.
its from the Envato download (from today 02.oct.15)

Albert · October 2015

@carlandfriends What slider are you talking about? Please also tell us what this message means in English language.

carlandfriends · October 2015

It is the Revolution Slider v5.0.5 in the betheme v9.7.1

The imported slide zip is "journalist.zip"

The message says:
"importing slider settings and data...
no animations found. the export could be damaged...
dynamic styles imported!
Slider import succesfull. You will be forwarded..."

Albert · October 2015

@carlandfriends Please send us private message then so we can export new slider for you and will see if this help.

fedepixelkingdom · October 2015

Same problem here..

Albert · October 2015

@fedehellomuw After slider import, please make sure that you set Post types and Post categories what is necessary for this kind of sliders. Just like on this screenshot http://pasteboard.co/1fdXe7lx.png

WebWorxTechnology · October 2015

I can see the main image... but the 3 items on the right hand side... where it says Hot News can't be seen... I can hover over it and click it but can't see it as you can see here: http://themes.muffingroup.com/be/journalist/

WebWorxTechnology · October 2015

FYI - I'm talking about the main slider image that everyone above referenced... for some reason the 3 articles on the right side and on top of that slider cant' be seen. But I can see the main article and the main large image that others above weren't seeing by doing what you showed in your screenshot.

Albert · October 2015

@WebWorxTechnology Did you read what we wrote above about Post types and Post categories? Because this is the reason why images does not display.

WebWorxTechnology · October 2015

yes, that is why I can see the main image/article... I can't just see the items on the right. My settings look exactly how you have it.

Albert · October 2015

@WebWorxTechnology So please send us private message with access to your dashboard and we'll proof that your settings are not the same.

WebWorxTechnology · October 2015

I can see with my own eyeballs that they are. I looked at your screen shot... and then I look at what I have set... it's 100% correct. I can clearly see they aret the same. The image does come up for the main article... just not for the ones on the right. On nuances like this template... you guys probably should have a read me file with instructions for specific demo's where after install of the demo... it doesn't work out of the box.

WebWorxTechnology · October 2015

I have post types and post categories set... when I didn't... nothing showed up... like I said above... when I set my settings like your image... the main image now shows up but not the ones on the right.

WebWorxTechnology · October 2015

Also, I would rather not give access to my server/site. Other than the post types and post categories settings (lets assume I know how to select those 2 settings and click save)... what other settings are there that I should check?

Albert · October 2015

@WebWorxTechnology Sorry but without access to your site, we won't be able to check why it does not work the same on your site. The settings we left above, works on our side so you must did something wrong if it does not work the same on your side.

Getagripamerica · October 2017

Still trying exactly how to give you guys access with the php file. Please create some doc or video on this for easier theme updates.

Bryan · October 2017

Hi,

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!

1. If you are chatting with support via email please do not post here.

2. Attach your license key and the wordpress admin login credentials.

Thanks

I CANT GET THE DEMO SLIDER PART OF THE JOURNALIST THEME

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