Menu Dropdown not Working when WooCommerce Plugin is Active

marylee2319 · September 2014

My menu bar is not behaving properly when I have the WooCommerce plugin active. I mouse over and it should show sub-menu items. It does not do this as long as the WooCommerce plugin is active.

Albert · September 2014

As you can see on our demo, we also got WooCommerce activated and everything is fine what means the problem is somewhere else. Please deactivate all your extra plugins (leave plugins included or recommended for theme) and check if this will help. If not, then please send us url to your website where woocommerce is activated and we`ll have a look on it.

marylee2319 · September 2014

WooCommerce is now activated.

Here is the URL: http://www.josephsagreport.com

The following menu items should all have dropdowns: HomeBE, Headers, and Shortcodes

Thanks

Albert · September 2014

We tried to open your website for about 30 minutes but we can`t. All we see is http://snag.gy/CiI9J.jpg

marylee2319 · September 2014

Can you give me your IP address so that I can see if there is a firewall issue? You can get your IP from www.ipchicken.com or a similar site.

marylee2319 · September 2014

Please try again as my web host says that issue has been resolved.

Albert · September 2014

Ok now it works fine. As we see the problem is with cookie addon for WooCommerce. This addon is not included with our theme so probably you installed it yourself. We recommend to remove woocommerce with all addons at all and install fresh woocommerce plugin again. This should help you.

Menu Dropdown not Working when WooCommerce Plugin is Active

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