Revolution Slider - New/Duplicate/Save not working

Hi

On our latest client website, we can't get the Revolution Slider to work properly.

For some reason we can't create new slides, we can't duplicate slides or save any edits to the slides.

It was working when we started building the site.


Could you send us the latest version of Revolution Slider plugin to test out as per Be Theme documentation?



Comments

  • So i've updated the slider to 5.0.9 after you sent on email.

    I can click into the slides, but none of the sub menu buttons seem to be working??

    I can't seem to actually do anything with the slides, can't find a duplicate button and nothing saves.

    I'm a bit baffled!
  • Hi,

    if Revolution Slider does not work, then problem may be between the plugins or rev slider files are corrupted itself. We recommend to turn off all extra plugins first. But if this won't help, then remove slider files via FTP and upload new files via FTP as well because it's the safest way for updating files.
  • Hi

    I've tried deleting the entire RevSlider folder using FTP. I've then re-uploaded and it's still not working properly, however all the slides we created we still there? Does this mean they are stored in the database?

    Would a login help so you can see what's happening?

    Cheers
  • Please send us private message and we'll have a look on it ourselves.
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.