Revolution slider error

enzolarosa · January 2016

Hi I have a big problem with revolution slider, as after the penultimate update did not work any more this afternoon at 15 (Italian time) I have an appointment with the customer! ... Looking at the net I saw that it is a problem you can give me the theme .. a hand to solve?

thanks to all in advance

error found

Slider Revolution 5.0 Error !

jquery.themepunch.revolution.min.js?ver=5.1.6:7 Failure at Loading:revolution.extension.navigation.min.js on Path://www.sicilformaggi.it/v2/wp-content/plugins/revslider/public/assets/js/extensions/e.data.a.filesystem.e.ajax.error @ jquery.themepunch.revolution.min.js?ver=5.1.6:7j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2x @ jquery.js?ver=1.11.3:5b @ jquery.js?ver=1.11.3:5

Albert · January 2016

Hi,

if the problem is with Revolution Slider plugin, please update plugin files thru FTP.

enzolarosa · January 2016

I tried to update the plugin from ftp

only that still does not work!

enzolarosa · January 2016

I'm trying to delete the folder of revolution and reload the plugin

Albert · January 2016

Removing all files and upload them again must help. If not, means that the problem is maybe with default wp files, maybe with other plugin or just maybe with your server.

enzolarosa · January 2016

I tried to remove and reload it but still does not work ...

the plugin was giving me a problem with max_upload_post_size (which I did to increase my provider) but continues to give me problems, what do you recommend I check? trying to do and look at the console does not give me the opportunity to go see and resolve the problem ...

Albert · January 2016

We are sorry but we have nothing else what we may suggest except change your hosting provider. If you did everything what we suggested and your server is properly configured, it should work.

enzolarosa · January 2016

Guys ... I have solved the problem in a plugin that was included and was using jquery .. I made the relevant changes and I solved the problem .. now everything works wonderfully!

Albert · February 2016

We are glad to hear that

burlingtonpress · February 2017

I'm having a similar issue regarding javascript errors in Slider Revolution. I de-activated all other plugins and still getting them. Running latest BeTheme and Slider Revolution. Tried deactivating, deleting and re-installing but no luck.

JS errors don't show up on main SR screen. They show up on Slider Settings but do not affect functionality. They show up on Slider Editor and prevent most actions from working.

This was not an issue on earlier versions of BeTheme and have only shown up since updating to 15.x.x and 16.x.x versions.

Albert · February 2017

Hi @burlingtonpress,

because you faced with such weird issue, which we believe has nothing to do with the theme itself, we recommend the following steps:

1. Please go to your FTP account where theme is, remove whole theme/plugins/WordPress files and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.

2. Remove all 3rd party plugins (including cache of course).

3. Make sure, there is no additional cache stuff of server side.

Hope these steps would help you a lot.

Thanks!

burlingtonpress · February 2017

I've done all of this. I also switched to Twenty Seventeen theme and all of my JS errors went away.

burlingtonpress · February 2017

OK, after spending A LOT of time on this, it turns out that there is a conflict with something in my child theme functions. It was not an issue with previous BeTheme versions, but it's conflicting with something since v15. Obviously this is a customization issue on my end but thank you for your time.

Albert · February 2017

@burlingtonpress Ok, we understand and we are happy to know that you found it.

Revolution slider error

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