please send us link to page that concerns above question. Also, please notice that reminding won't speed our reply. We suggest to check http://themeforest.net/user/muffingroup where we explained what time and when we work (as you can see, we do not work on the weekends).
We did checked above site but looks like everything is fine. Your video files are simply black on start and this is how it exactly looks like. So we do not see anything wrong on your site. The best proof would be http://hosseintaheri.ir/video/3.mp4 (videos starts with black background only).
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please send us link to page that concerns above question. Also, please notice that reminding won't speed our reply. We suggest to check http://themeforest.net/user/muffingroup where we explained what time and when we work (as you can see, we do not work on the weekends).
Thanks!