Can't edit buttons after latest update - Anyone else?

proteustech · March 2016

In Revolution Slider I can't edit buttons in the slide editor. I tried adding a new button, but then can't assign an attribute to it - it just locks up. Is anyone else encountering this issue? Is it a plugin bug?

Albert · March 2016

Hi,

what exactly you can not edit?

proteustech · March 2016

Can't edit a 'button' added to the slide. See image:
https://www.dropbox.com/s/3b0uazo35w76nee/rev-slide-error.jpg?dl=0

Usually I was able to select the button, and then add a link in the top circled area-- the new version doesn't allow editing once selected. I tried adding a new button with same results.

Albert · March 2016

We did checked it on our side and button edition works fine. We suggest to deactivate all extra plugins first. But if this won't help, we suggest to remove plugin's files via FTP, get the latest from package (betheme.zip/plugins/ folder) and upload them via FTP as well to be sure that all files will transfer properly.

proteustech · March 2016

Do you know what the proper permissions should be?

proteustech · March 2016

I got a response from developer: "we will add a fix for this with the upcoming version, it is in the queue and already on our update servers for direct customers.

Cheers from your Support-Team @ ThemePunch"

Can I get this update from you?

Albert · March 2016

Permissions for what? Please follow our suggestions and everything should be fine because the problem is definitely on your end.

Recent version of plugin is always included into theme package. It's under /plugins/ folder.

proteustech · March 2016

Version 5.2.2 is out- changelog indicates 5.2.1.

Albert · March 2016

Sorry but we can not agree with you unfortunately. As you can see on http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 the latest version is 5.2.1

proteustech · March 2016

https://www.dropbox.com/s/o0c2mt40q1b5vhl/v522.PNG?dl=0

proteustech · March 2016

Version 5.2.2 StarPath release Date 11.03.2016

Albert · March 2016

THIS IS NOT AN OFFICIAL VERSION, only for those who bought individual version. If you want to get the version from above section, you need to buy individual version of plugin. If you want to know what is the latest official version, we recommend to check plugin's page http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380

http://snag.gy/ZAzfo.jpg - this is the proof that latest version was added on 4th March which is 5.2.1 version!

proteustech · March 2016

The plugin page you linked to says 5.2.2 in the release notes -- see image.

I understand the individual version of plugin-Not trying to argue- just need the update. We are considering purchasing - but if you can get the update for us it'd be appreciated.

Thanks for your help, sorry for any misunderstanding.

Albert · March 2016

We do not care what is in release notes at all because this has nothing to official version. There could be everything! BTW Did you read that planning date is on 11th March? Now take a look on our screenshot and compare with 11th March. Is that the same date? Sorry but we don't think so. It means the official version does not exist yet and we can not provide you such version. If you want to discuss more about it you need to buy individual license and after that you would be able to present yours cons and pros for the plugin's author about their versions and misleading information.

proteustech · March 2016

Thanks anyways. Just a heads up for the future.

Albert · March 2016

You're welcome!

Can't edit buttons after latest update - Anyone else?

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