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Pages not working (SOLVED)

guillempetitguillempetit
edited April 2016 in Theme support
Hi. 
Many thanks at first for your support.

After I updated my theme, now my page are not editable.


When I try to edit appears a blank page...
I created my pages with 'Visual Composer', and is also updated to version included in package 'Betheme 12.7'
Betheme options on menu are also not available.

My permalinks are not adjustable to 'Personalized', but my .htcacces is created and has all permissions.

My site is working, but not editable when I use 'Betheme'. When I use 'Twenty fifteen' 'Visual Composer' is working!!


I updated all via FTP with FIlezilla

Hope you can help me!!

Excuse my bad english.
Regards,
Guillem

Comments

  • AlbertAlbert
    Hi,

    can you show us on screenshot what is blank exactly? Sounds like you forgot to attach screenshot.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • guillempetitguillempetit

    Hi.
    I don't know how to attach file to the forum.
    Perhaps:
    image

    Or:


    When I say 'blank' , refers to a white page without contents or dashboard...

    Many thanks.

    Guillem
  • AlbertAlbert
    Please update VC plugin to recent version which is included into theme package and hope this would help you because the problem might be related with recent 4.5 WP and outdated VC plugin.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • guillempetitguillempetit

    Finally I solved disabling all pluggins.

    I think is a conflict with 'Wordfence Security'

    Is it possible?

    Many thanks,
    Guillem
  • AlbertAlbert
    We did never tested this plugin so yes, it might be the reason of course.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • robcuestarobcuesta
    I have a problem with Wordfence too.

    A few months ago, my site was virtually unusable because the slider and menu just wouldn't dislpay. I created a new site--using BeTheme again--and it all worked fine (no slider, but the menu was displaying). The site was protected with WordFence.

    Today I became aware that my site had been hacked, and I realised I'd forgotten to turn WF back on, so I did. Now, the menu has disappeared!

    I don't want to have to switch themes, but if it comes to a choice between using a different theme or having to waste days cleaning up after hackers, I know which I'll choose.

    Guillem and I can't be the only WF users who want to be able to use BeTheme. How can we get the conflicts identified and fixed?
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