Problem with activating Plugin and importing Democontent

dq-8 · June 2016

Hi, today a bought a new licence from your theme and want to install in on my webspace.

as i want to install the theme it works nice as known, but after install the theme and want to install and actived the needed plugins the system give me following error message.

Fatal error: Uncaught exception 'Exception' with message 'No captions.css found! This installation is incorrect, please make sure to reupload the Slider Revolution plugin and try again!' in /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/includes/framework/functions.class.php:16 Stack trace: #0 /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/includes/operations.class.php(1179): RevSliderFunctions::throwError('No captions.css...') #1 /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/includes/operations.class.php(1192): RevSliderOperations::getCaptionsCssContentArray() #2 /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/public/revslider-front.class.php(460): RevSliderOperations::importCaptionsCssContentArray() #3 /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/public/revslider-front.class.php(200): RevSliderFront::createTable('revslider_css') #4 /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/admin/revslider-admin.class.php(617): RevSliderFront::createDBTables() #5 [internal function]: RevSliderAdmin->o in /www/htdocs/w00f61c6/1/wp-content/plugins/revslider/includes/framework/functions.class.php on line 16

all other plugins work fine (install and actived) only the revolution slider give this message. after go back to the installed plugins all of theme listed and the revolution slider show as installed but not activeded if i try again to actived the messages comes again.

if i than imported the taxi demo theme the demo imported not completlly correct. some paddings doesn't work as in your demo shown.

i use your theme in a other projekt without problems (version 13.3 maybe). so have you any idea whats going wrong?

thanks for supported an regards tom

Albert · June 2016

Hi,

please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will send you newest version of slider that would be added with update today so you can remove your slider plugin and upload new files instead. Revolution slider has some bugs recently but we do not have any impact on it unfortunately and we need to wait for updates the same as you.

dq-8 · June 2016

Hi.

After install your newest version 13.6 the problem with the activation of the revolution slider is gone but the problem with the import of demo content leaves.

for example i what a one page setup and choose the taxi demo. After import the content i have some layout problems:

1. padding/margin between the logo and the top of the screen.
2. lineheight headlines
3. anchor point of each section doesn't fit (gets deep as the beginning of the section

you can take a look at at the homepage if you want

https://hmseventservice.de/1/

at the moment i have really nothing changed at the content to find the problem easier. i try to install the smart one page theme and their is the same problem with the padding between logo and top of the screen.

maybe a layout problem that comes with the newer version of the visual composer and the new settings of it?

regards tom

Albert · June 2016

Would be great if you can send us private message thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can log-in and import demo ourselves. But please let us know in private message if we can remove current content and import demo ourselves.

dq-8 · June 2016

my is send via contact form. regards tom

Problem with activating Plugin and importing Democontent

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