Ok. So please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to attach link to current topic so we know what for the access is.
Article Number and tags (if set in article) are writen in a row. I've tried several possebilities in CSS but I couldn't figuer it out. I want the "article number" and the "tag" to be lined up in separate rows instead of one.
I uploaded the newest betheme files and the problem is not fixed. Then I switched from the child theme to the parent theme and the bug is still not fixed. When I take the deafault WP Theme (twenty sixteen) it's going to work. What can I do to fix the bug in betheme (child)? Shall I send you a PM with my HOST User Password?
Thanks for your help.
Hi,
if you removed all theme files via FTP and uploaded the newest one and it still does not work, please switch to parent theme and check if it works when parent theme is active. If still does not work, please switch to any default WP theme and check if it’s fine when default is active.
@martinboesch Please send us dashboard and FTP access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason then. Please don’t forget to let us know what for the access is.
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Comments
please switch to default WP theme and check if this section looks the same when default one is active.
Please see provided picture!
Article Number and tags (if set in article) are writen in a row. I've tried several possebilities in CSS but I couldn't figuer it out. I want the "article number" and the "tag" to be lined up in separate rows instead of one.
Dear Support Team,
I uploaded the newest betheme files and the problem is not fixed. Then I switched from the child theme to the parent theme and the bug is still not fixed. When I take the deafault WP Theme (twenty sixteen) it's going to work. What can I do to fix the bug in betheme (child)? Shall I send you a PM with my HOST User Password?
Thanks for your help.
Hi,
if
you removed all theme files via FTP and uploaded the newest one and it still
does not work, please switch to parent theme and check if it works when parent
theme is active. If still does not work, please switch to any default WP theme
and check if it’s fine when default is active.