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BeTheme download

scoulterscoulter
in Theme support
I have downloaded the BeTheme several times successfully but can get the theme to show on my site.  It downloads to the wordpress domain properly but it will not show the page, demo or any type of visuals.  

The back end is there but when I go to view the site or page, it shows white/grey screen only.  I have deleted all files from the FTM manager, and downloaded again with the same results.  Not sure what is going on.  I need some assistance please.  


Comments

  • AlbertAlbert
    Hi,

    what's your PHP version? If you don't know, check Appearance > System Status section.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • scoulterscoulter
    I just checked my PHP version.  It is 5.2.17

    Hoope that helps. 


  • scoulterscoulter
    I just updated my PHP version to 5.4 but GoDaddy isn't giving me an option to upgrade any higher.  Not sure what to do from here?  
  • AlbertAlbert
    Ok, so everything is clear now. Wordpress, since version 4.5, requires minimum PHP 5.6.It means your current PHP version is older than 5.6 and doesn’t support necessary Wordpress functions. We recommend you to contact with your admin/hosting provider because your PHP version requires update. So if your hosting does not allow you to use 5.6 version, it means it's not Wordpress compatible.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • scoulterscoulter
    Fortunately, I updated the php to 5.4 with godaddy and the site came up properly.  Not sure how but it did. We will see how it performs.  

    Thanks for the response. 
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