Support Center Visit Demo License manager Buy @ envato

Continue - After upgrading to V14 theme is messed up

AvailorAvailor
in Theme support
Following our discussion in this post and in the comments on Envato, I think this would be the more appropriate place for discussion.

Anyhow, as I've mentioned in the comments - I have proved that the previous version of your theme works perfectly fine.

Just as an example:
This is the first link
And this is the second link

You can see that the tabs work perfectly fine. 

I do think you owe me an apology for not believing me (or pretending to not believe). 

Anyway, now that you can see that I didn't make things up, and V11 of your theme (and older versions) works perfectly fine with VC (that does not support RTL as you've stated) - please provide support for your theme.

The moment I upgrade to V14 everything will be messed up again.

If you like, I can grant you access so you will perform an upgrade yourself to the latest BeTheme version.

Regards.

Comments

  • AlbertAlbert
    edited September 2016
    Hi,

    please send us dashboard and FTP access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can install new version as well and switch between different versions and check this difference. Please don’t forget to attach link to current topic so we know what for the access is.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • AvailorAvailor
    edited September 2016
    I have made backup of the current site and sent you the details. I hope you can get by with the RTL admin and language (if I switch to English the site will automatically switch to LTR). 

    The upgrades were made previously via Envato Toolkit. I have also tried to install the newest version of VC. Right now the site is restored to the base position when everything works - it uses VC v 11 and Betheme V11.8

    Thanks
  • AvailorAvailor
    Oh! I see you've fixed it! And it took you about 10 minutes! So, all this long talk for some silly problem that took 10 minutes to fix.... What was the problem?

    Thanks anyway
  • AlbertAlbert
    edited September 2016
    Like we wrote in private message, the problem is probably with the hosting where Envato keep files. They keep very old version of rtl.css file and looks like their servers doesn't want to accept the original file. But why? We have completely no idea and we need to contact with them and ask for the reason. More details we sent you in private message and we do not want to duplicate it.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • AvailorAvailor
    Ok thanks.
Sign In or Register to comment.