No options are appearing on Betheme Options

Hi,

I have several licence keys for Betheme and I've never had any issues before until I've recently uploaded for a new project.

Issues:
  1. No options are appearing within Betheme options - I can see the panel to my left with link, but no options to the right
  2. when you go into edit a page and click on Add section, nothing happens, there are no boxes or input below Add Section button
  3. I have deleted the Visual Composure plugin and for some strange reason, I'm able to click on Add Section within pages and build as I would normally
  4. Still no luck with Betheme options thoughimage
Do you have any idea what is causing this issue, I do need to get this resolved quickly as I have a deadline.

Many Thanks,
Amair

Comments

  • I have downloaded the latest version from Themeforest...
  • Hi,

    there is 3 possible reasons why Muffin Options might be empty on load (blank):

    - PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
    - Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
    - Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.

    If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.

    Thanks!
  • Thank you for your email.

    I've changed settings and all is working fine.

    Thanks,
    Amair
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