SmartHome - Demo Data - not fully uploading?

Greetings! I've now tried 2x to upload SmartHome's demo data...most of it is missing, including all of the customization. It's as if the demo includes the copywriting and overall layout, but then laid that into the default demo, instead of the SmartHome demo. 

Logo is BeTheme, instead of SmartHome. 
Header is boxed & white, like the default, instead of transparent

Photos are missing. Fonts are the default style, not what's displayed in the demo. 

Row customizations, like background colors, are missing.

(Rev Slider imported just fine, though)

I even reinstalled WordPress to start from scratch, thinking that might work. 

I've never seen one of your demos do this before, so I'm wondering what happened? It saves me a load of time if the customization carries over. 
Perhaps you could post a copy of the import file, or the import URL? Maybe the customizations would carry over then? 


Thank you!

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