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WooCommerce / Betheme Options Compatability

JackSNSJackSNS
in WooCommerce
I’ve just updated WooCommerce because it was running an older version - but this has now caused an error with 'BeTheme Options’ in the appearance panel - and I can’t click anything and it’s not displaying any elements other than the left panel (also unclickable). It's giving me a Javascript: (0) error in the bottom left of the screen.

I’ve deactivated WooCommerce & it works perfectly when deactivated…

Any advice would be much appreciated.

Comments

  • AlbertAlbert
    Hi,

    there is 3 possible reasons why Muffin Options might be empty on load (blank):

    - PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
    - Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
    - Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.

    If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.

    Thanks!
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  • JackSNSJackSNS
    This is great - thanks for your help.

    I will feedback if this was the fix.

    Thanks!
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