Changes in BeTheme options not saved

Comments

• Albert

  October 2016

  Hi,
  
  there is 3 possible reasons why Muffin Options might be empty on load (blank):
  
  - PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
  - Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
  - Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.
  
  If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.
  
  Thanks!

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• robertbr

  October 2016

  Hi,

  
  

  PHP Version is 5.6.26, Memory Limit is set to 256 MB.

  
  

  Where can I check concerning Suhosin?

  
  

  Thanks!
• Albert

  October 2016

  Please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is related with those limits but to be sure which one is the reason, we need that link.
  

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• robertbr

  October 2016

  phpinfo.php: https://www.dropbox.com/s/5m6s0avynmu5gf9/phpinfo.php.pdf?dl=0
• Albert

  October 2016

  Sorry but we didn't asked for the screenshot. We asked for the link to real php file. Anyway, if you look at https://snag.gy/8rECFg.jpg does it look like 256MB of memory you said above? For us it looks like 75MB
  

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