Why do two logos show up on the home page header?

imagewi2 · December 2016

I've entered one logo image file, yet two show up on my home page header. They also show up on the sticky header as well. What do I do to have just one of them show up?

imagewi2 · December 2016

My url is http://www.craigflynn.com/newsite-cpiplumbing/

Albert · December 2016

Hi,

where do you have 2 logos? As you can see on http://pasteboard.co/4Rw0SdvPF.png we got only one.

imagewi2 · December 2016

That's crazy. Here's what I get with my Chrome browser - two logos:

www.craigflynn.com/cpi/Chrome.png

And with Firefox and Safari I get no logo and no menu bar:

www.craigflynn.com/cpi/Firefox-Safari.png

How can that be?

Albert · December 2016

We suggest to clear your browser and server cache because this need to be the reason why you have duplicate logos. Also, make sure you use latest theme version.

imagewi2 · December 2016

I cleared the cache and that fixed the double logo issue.

However, the logo and menu are still not showing up on Firefox and Safari. They only show up on Chrome.

http://www.craigflynn.com/newsite-cpiplumbing/

How do I fix this?

Albert · December 2016

What's your theme version then?

imagewi2 · December 2016

15.7

Albert · December 2016

Please update to latest 15.8 then and everything will be fine.

imagewi2 · December 2016

I updated to the latest theme version, 15.9. But it still doesn't work.

The logo and menu are still NOT showing up on Firefox and Safari. Also, now the Testimonial portion on the Home Page is not showing up.

What else can I do?

Albert · December 2016

We suggest to clear first and then remove cache stuff completely. And after that, remove theme files via FTP and later upload it's recent version via FTP as well but make sure that all files has been transferred properly. But this time please disable cache for real because so far you didn't removed it.

Why do two logos show up on the home page header?

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