Theme options give a 500 error with Woocommerce 2.6.9

Comments

• deeps

  December 2016

  sorry... http://www.othree.co.uk
• Albert

  December 2016

  Hi,
  
  500 is an Internal Server Error and you need to contact with your admin or hosting provider for more details. The problem might be with memory limit if all is fine when you disable WooCommerce but to be sure, the right person need to check server logs.
  
  Thanks!
  

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• deeps

  December 2016

  hmmm.... the server is set to allow 2gb ram for wordpress, it's using only 7% of that (see screenshot) -https://www.dropbox.com/s/vemlgv139wzniqd/Screen Shot 2016-12-16 at 11.22.42.png?dl=0

  
  

  It's only just started with the latest version of WooCommerce (
  

  
  

  
  
• deeps

  December 2016

  Ok... my server only gives me the option of up to PHP 5.5 so I have set it to be PHP 5.6 in the htaccess file [ SetEnv DEFAULT_PHP_VERSION 56 ]

  
  

  This had worked fine until the latest WooCommerce update.

  
  

  I have just set this to be PHP 7 [ SetEnv DEFAULT_PHP_VERSION 7 ] and that has cured the issue with me not being able to see the theme options.. very strange.
• Albert

  December 2016

  There is 3 possible reasons why Muffin Options might be empty on load (blank):
  
  - PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
  - Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
  - Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.
  
  If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.
  

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