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Betheme Options does not work

feas92feas92
in Theme support
Hi Muffin Group,

I have installed the betheme in wordpress which activates child theme.
Now when I go to Betheme options, no matter what I click (global settings, menu, pages) the page remains empty. It does not react. I have deleted the Wordpress after reinstalled, also the Betheme reinstalled, Betheme options still does not work.

You can see the problem on this link:
https://img5.picload.org/image/raclipgp/muffinbuilder.jpg

Great Greets from Austria, Feas

Comments

  • AlbertAlbert
    Hi,

    there is 3 possible reasons why Muffin Options might be empty on load (blank):

    - PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
    - Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
    - Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.

    If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • feas92feas92
    Thanks for you reply,

    I have created a screen, so I saw my WP Memory Limit is red written.
    Its possible that is the reason ?

    Screen:
    https://picload.org/image/racioldr/screen-wp.jpg

    Thanks and great greets! Feas
  • AlbertAlbert
    Yes, this is the reason of course.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • feas92feas92
    Thank you very much, my hosting provider increased my memory limit. Now its ok.
    I want to ask anything else, on the screen I saw the PHP Time Limit is also red written.
    Its bad for betheme or its not so important ?


  • AlbertAlbert
    It is bad in some cases but basically should be increased as well to at least 180.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • feas92feas92
    My provider says 120 seconds are the max, he can increas :(

    But I can say my problem is resolved.
    Tank you very much.
  • AlbertAlbert
    Hope 120 would be enough. We are happy to know that all is good now.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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