Issue with IE - Menu not showing

peter-eb · September 2016

Hi !

I've never seen it before but i look closely this time and i can see that menu isn't showing on Internet Explorer, whereas on Firefox and chrome / safari it's ok.
I saw it on different site where i use Be Theme :

www.elcap.fr

www.luigi-nantes.fr

Could you please tell me what to do ?

Thanks !

Albert · September 2016

Hi,

please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to attach link to current topic so we know what for the access is.

Thanks!

autusmedia · December 2016

We have the same problem as peter-eb. Menu showing in all browsers except in Internet Explorer. We've only installed WordPress, Theme, Plugins and Demo data in that order. Nothing else. Please help!

Albert · December 2016

@autusmedia What's your theme version?

rohit431 · December 2016

@muffingroup I too have this issue of the menu not loading properly. My case is slightly different. Menu loads on some pages and doesn't load on other pages (irrespective of browser). Even on mobile site when I click on minimized menu I don't see the menu options. Can you help check this and guide me on how I can resolve it?

http://www.runexdigital.com/

autusmedia · December 2016

@muffingroup It's version 16

Albert · December 2016

@rohit431 As we can see, you have errors in JS console and that's why it does not load on some pages. We suggest to clear and then disable cache because this is probably main reason why it does not load on some pages.

@autusmedia Please send us link to page where menu does not work then so we can have a look on it.

autusmedia · December 2016

@muffingroup ;http://nul-co2.dk/

Albert · December 2016

@autusmedia Ok, thanks. Please update theme to it's recent version and everything should be fine.

Issue with IE - Menu not showing

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